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常见问题:先把答案给你FAQ: straight answers first
三十多个真实会被问到的问题,按「出发前、抵达、市内、吃住、游玩、APEC、商务、应急」分组。每条回答都尽量具体到可以照着做,而不是「视情况而定」。More than thirty questions people actually ask, grouped into before you fly, arrival, getting around, eating and sleeping, sightseeing, APEC, business and emergencies. Every answer is specific enough to act on — not "it depends".
先看这张表
一分钟速答
只想知道最基本的事,看这里就够了。下面每一行都有更详细的展开。
| 问题 | 直接答案 |
|---|---|
| 需要给小费吗? | 不需要。餐厅、出租车、酒店都不期待小费,账单里已含服务成本。高档餐厅可能加收服务费,会在菜单上标明。 |
| 能扫码支付吗? | 能。微信支付、支付宝都支持绑定境外银行卡,地铁、便利店、餐厅、打车全覆盖。建议出发前绑好。 |
| 自来水能直接喝吗? | 不建议。本地人普遍烧开后喝或买瓶装水。酒店房间一般有电热水壶,便利店瓶装水约 2—5 元。 |
| 地铁贵吗? | 便宜。起步价 2 元含 4 公里,全网单程最高 15 元。用乘车码刷闸机最方便。 |
| English 通用吗? | 在酒店、机场、商场和年轻白领中够用;司机、摊主、店员多半不行。装一个带拍照和语音翻译的 App 就够。 |
| 11 月穿什么? | 白天约 26°C、夜间约 19°C。薄长袖加一件薄外套;正式场合穿西装并备外套应对冷气。 |
| 必去哪儿? | 只看一个:深圳湾公园(城市与海湾的天际线)。有半天:南头古城加 OCT-LOFT。有一整天:大鹏所城与大鹏海岸。 |
| 紧急电话是? | 报警 110、火警 119、急救 120、交通事故 122、政务热线 12345、出入境 12367。 |
| 小病去哪儿看? | 轻症去连锁药店买常用药,或去社区诊所;需要英语服务去大型医院的国际医疗部;急症直接拨 120。 |
110 报警 | 119 火警与救援 | 120 急救与救护车 | 122 交通事故 | 12345 政务服务与投诉 | 12367 出入境与签证咨询(7×24 小时多语种)。
报警时最快的表达方式是「我在 ×× 区 ×× 路,靠近 ×× 地铁站」。深圳人认路靠地铁站。
出发前
签证、机票与行李
我需要办中国签证吗?
取决于你的国籍和入境目的。中国对部分国家持普通护照人员实行 30 天单方面免签(经商、旅游、探亲、交流、过境),另有 240 小时过境免签安排,要求持有确定日期前往第三国(地区)的联程客票。工作、学习、采访报道不属于免签范围。免签名单和有效期会调整,出发前请以中国驻当地使领馆公告或 12367 热线的答复为准。
什么时候来深圳最合适?
10 月中旬到 12 月中旬是全年最舒适的时段:湿度下降、晴天多、气温在 20—28°C 之间。要避开的是 6—9 月的雨季与台风季,以及春节前后的返乡高峰。如果想感受 APEC 会议周的氛围,11 月中下旬来,但要提前订房。
11 月深圳天气如何?要带什么衣服?
11 月平均最高约 26°C、平均最低约 19°C,降水概率低(约 15%),体感温暖干爽,是全年最舒服的月份之一。白天薄长袖或衬衫,早晚加一件薄外套;室内空调普遍偏冷,商务场合务必穿正装并备外套。带一双好走的鞋——深圳靠地铁加步行。
行李里一定要有什么?
护照原件与复印件、转换插头(国标插座,220V/50Hz)、常用药与个人处方药(保留原包装)、充电宝(只能随身携带,不能托运)、一把折叠伞、一件薄外套。如果既要开会又要游玩,带一套商务正装和一双舒适的鞋最划算。
网络怎么办?需要提前准备什么?
三种方案:本国运营商国际漫游(最省事)、境外旅行 eSIM(性价比高)、落地买本地实名手机卡(最便宜且能收本地验证码)。建议出发前把微信支付或支付宝绑定好境外银行卡,并在本国网络环境下完成各类 App 的注册与实名,落地就能直接用。
需要带现金吗?带多少?
深圳几乎全场景可扫码,现金主要用于备用。建议带少量人民币(几百元)应对小店找零或网络故障,其余用卡或移动支付。携带人民币或外币现钞超过规定金额需向海关申报,大额资金建议走银行转账。
常用药可以带入境吗?
自用合理数量的常用药可以携带,建议保留原包装并附医生说明或处方。含麻醉、精神药品成分的药物管制严格,务必提前确认是否属于管制品种。不要替他人携带不明药品。
插座和电压是什么标准?
中国使用 220V / 50Hz 电源,插座以国标两脚扁插(Type A/C 兼容)和三脚为主。英标、欧标、美标插头都需要转换头。大多数酒店前台可以借用,但数量有限,自备一个多功能转换头最稳妥。
抵达
从机场和口岸进城
宝安机场到市区怎么走?
地铁 11 号线可从机场直达福田,全程约 50 分钟,便宜且不堵车,是最稳的选择。机场快线巴士覆盖主要酒店区。打车到福田约 40—70 分钟(视路况),费用约 130—180 元含过路费;会议周建议预留更多时间。
从香港过来,走哪个口岸?
看你从哪里出发。从香港市区出发,罗湖(接东铁线)和福田/落马洲(接东铁线)最方便;从香港机场或东涌出发,走深圳湾口岸或港珠澳大桥更顺。皇岗口岸为 24 小时客运陆路口岸,深夜过关只能走这里。高铁从西九龙站到深圳北或福田仅需约 15—20 分钟,适合时间紧的行程。
入境要准备什么材料?
护照原件(有效期覆盖整个行程)、签证或免签资格、返程或续程机票、酒店订单。免签入境者建议随身携带邀请函、机票与酒店订单等与来华事由相符的证明材料,边检可能要求说明来访目的。商务访问带邀请函最有用。
落地后第一件事做什么?
按顺序:连上网(开漫游或买卡)→ 打开地图确认酒店位置 → 用乘车码或打车进市区。如果住在朋友家或短租公寓(不是酒店),记得在 24 小时内办理外国人住宿登记,可通过国家移民管理局政务服务平台在线办理。
在哪里买手机卡?
机场到达层有运营商柜台,落地即可办;市区营业厅价格更低但要排队。购买需出示护照做实名登记。也可以选择境外旅行 eSIM,完全不用换卡,但拿不到中国号码,无法接收本地短信验证码。
行李多,怎么从机场到酒店?
三个人以上或行李多,网约车的「舒适型」或「商务型」比地铁省事得多,机场有专用上车点。单人轻装则地铁 11 号线更快更便宜。深圳地铁站多数有电梯,但换乘通道较长,大件行李在高峰期会有些吃力。
市内
交通、打车与安全
地铁怎么坐?票价贵吗?
进站用手机乘车码、深圳通卡或单程票,出站刷同一个码/卡自动扣费。按里程计价:起步 2 元含 4 公里,4—12 公里每 4 公里加 1 元,12—24 公里每 6 公里加 1 元,超过 24 公里每 8 公里加 1 元,全网单程最高 15 元。进闸后 210 分钟内出闸有效。
有一日票或优惠吗?
有,票种包括单程票、深圳通卡、一日票和计次纪念票。用深圳通卡乘坐普通车厢有 5% 折扣,90 分钟内与公交、有轨电车换乘还有额外优惠。1.2 米以下或 6 岁以下儿童免费,1.2—1.5 米或 6—14 岁半价。若一天要坐五六趟,一日票通常更划算。
打车贵吗?用哪个 App?
网约车是主流,价格透明、可选车型,绑定支付后自动扣费。传统出租车打表:起步价 10 元含 2 公里,之后每公里 2.6 元,23:00—06:00 加收 30%,等候每分钟 0.8 元,超过 25 公里的部分另收空驶费。高峰期地铁几乎总是更快。
有共享单车吗?
有,主要品牌在深圳投放量很大,扫码即骑,按时间计费。适合解决地铁站到目的地的「最后一公里」,深圳湾公园、大沙河生态长廊一带骑行体验很好。注意停在指定停车区,不要在禁停区落锁。
深夜出行安全吗?
深圳整体治安良好,主干道照明充分,地铁与公交运营到较晚,深夜打车也方便。需要注意的是:避免独自进入偏僻工业区、未开发海岸或工地;女性独自打车建议坐后排并把行程分享给联系人;手机和钱包不要放在外侧口袋。
要付小费吗?
不需要。餐厅、出租车、酒店、外卖都不期待小费,服务成本已包含在价格里。部分高档餐厅或酒店会在账单中加收服务费,菜单上会明确标注。给外卖骑手或行李员小额感谢并非必要,对方可能反而不习惯。
吃与住
早餐、口味与订房
早餐去哪儿吃?
深圳的早餐选择非常丰富。广式早茶(虾饺、烧卖、肠粉、凤爪)通常 7:00—11:00 供应,人均 40—80 元;本地人的日常是肠粉、艇仔粥、猪脚饭、云吞面,小店人均 10—20 元;连锁咖啡与面包店在写字楼片区密度极高,适合赶时间。
我不能吃辣,怎么办?
深圳以粤菜为底,本地饮食整体清淡,不辣的菜占多数。但川菜、湘菜、江西菜馆很多。点菜时直接说「不要辣」或「微辣」,并强调「完全不放辣椒」。注意「不要辣」有时仍会有少量辣椒,对辣敏感的话加上「一点都不行,谢谢」。
有清真或素食餐厅吗?
有。清真餐厅多由西北少数民族经营,集中在罗湖、福田部分街区以及大学与商贸城周边,可在地图上搜索「清真」查找。素食方面,专门的中式素菜馆与寺院斋菜做得相当精致;普通餐厅的炒青菜可能用荤油或含蚝油,素食者请明确说明「不吃肉、鱼、蛋和蚝油」。
自来水能直接喝吗?
不建议直接饮用。深圳自来水出厂水质达标,但本地居民普遍烧开后喝或购买桶装水、瓶装水。酒店房间一般配有电热水壶,烧开饮用是最常见的做法。瓶装水在便利店约 2—5 元一瓶,餐厅通常提供免费茶水。
住哪个区比较好?
第一次来且行程紧凑,住福田中心区:地铁换乘方便,去会展中心、市民中心、购物公园都在步行或一站范围内。购物和美食优先住南山:深圳湾、海岸城、科技园一带选择多。要频繁往返香港住罗湖或福田口岸附近。预算有限可以去龙华或宝安中心,地铁 30 分钟内可达核心区。
酒店要提前订吗?
要,尤其是 11 月中下旬。APEC 会议周与展会旺季叠加时,福田、南山的高星级酒店会提前数周售罄并涨价。建议预订可免费取消的房型,并把范围放宽到地铁 30 分钟可达的区域。
住民宿合法吗?需要注意什么?
深圳对短租与民宿有明确的管理要求,房源需依法登记并符合消防、治安等规定,因此市面上的「民宿」资质参差不齐。建议优先选择正规酒店或有明确经营资质的公寓。若住在居民住宅,一定要在入住后 24 小时内办理外国人住宿登记,否则会被警告并可处罚款。
游玩
必去、预约与特殊情况
只有一天,去哪儿?
经典组合:上午南头古城看深圳的来处(免费,1.5 小时),中午在附近吃肠粉或云吞面,下午去华侨城创意文化园(OCT-LOFT)逛展览与书店,傍晚到深圳湾公园骑行或看日落,晚上在海岸城或欢乐海岸吃饭。这条线地铁可达,节奏不赶。
热门景点要预约吗?
博物馆、美术馆等公共场馆普遍需要在线预约,通常免费但名额有限,建议提前一两天在官方公众号或小程序预约。主题公园与景区多数支持线上购票,旺季现场排队较长。票价与开放时间会调整,请以景区官方渠道公布的信息为准。
下雨天玩什么?
深圳的雨多为短时强降雨,通常一两小时就过去。雨天首选室内:深圳博物馆、当代艺术与城市规划馆、深圳图书馆、各大购物中心;南山的万象天地与海岸城、福田的购物公园与卓悦中心都能逛一整天。
带孩子来有什么推荐?
深圳对亲子很友好:深圳湾公园与红树林适合骑行和观鸟;深圳博物馆与科学馆有互动展项;欢乐谷、世界之窗适合大一点的孩子;野生动物园与海洋世界也很受欢迎。地铁站与商场普遍有母婴室,推车通行基本无障碍,但老城区人行道较窄。
带老人来要注意什么?
注意三点:一是行程不要排满,深圳城市尺度大,一天两个片区足够;二是地铁换乘通道较长,尽量选有电梯的出口,必要时直接打车;三是 11 月昼夜温差与室内外温差都明显,随身带外套。景区多有轮椅租借与无障碍通道,可提前电话确认。
买什么?能退税吗?
电子产品与配件、珠宝(水贝是黄金珠宝集散地)、服装与眼镜、茶叶与手信都值得看。退税方面:在贴有退税标识的商店购物,同店同日金额达到 200 元起退点即可申请退还增值税,一般商品退税率约 11%,可在购物现场办理「即买即退」。离境时商品需保持未使用状态并向海关申报验核。
APEC 2026
会议周怎么安排
会议周(11 月 17—19 日)会封路吗?
会有局部临时管控,但不是全城封路。福田中心区与香蜜湖一带安保升级,部分道路会临时管控、单向通行或短时封闭;地铁重点站安检加强,个别出入口可能临时关闭。其他区域(南山、罗湖、宝安、大鹏)基本正常。出行优先选地铁,并预留 30—60 分钟缓冲。
会场在哪里?我能去参观吗?
APEC 相关会议设施集中在福田区:香蜜湖片区是主会场所在,会展中心片区承担展览与边会。具体主会场与分会场以官方最终公布为准。领导人会议与高官会为闭门会议,不对公众开放,会场周边在会议周属于安保管控范围,不允许无关人员靠近或拍摄。
普通人能旁听或参加 APEC 活动吗?
领导人非正式会议不能旁听。但「中国年」期间在多个城市举办约 300 场活动,其中工商论坛、行业边会、展览和研讨会相当一部分可以报名参加,通常通过主办方或行业协会渠道。同期深圳还有大量企业开放日与文化活动对公众开放。
遇到临时封路或交通管制怎么办?
三步:一看地铁,会议周地铁是最可靠的交通方式;二让司机把你送到管制区边缘,剩下步行或换乘;三查官方公告并预留缓冲。不要试图绕过警戒线,配合现场指引是最快的处理方式。临时性措施的发布渠道是深圳市政府门户 sz.gov.cn 与 apec2026.cn。
参加 CEO 峰会或正式会议怎么穿?
商务正装为主:深色西装、衬衫、皮鞋,领带可选但建议备一条;女性可选西装套裙或深色套装。晚宴或招待会加一套稍正式的着装。深圳 11 月白天温暖、室内冷气足,正装外套既能应对场合也能应对温差。避免运动鞋与短裤进入正式场合。
会议周订不到福田的酒店怎么办?
沿地铁线往外找。罗湖(1 号线)、南山科技园(1 号线与 11 号线)、龙华(4 号线)、宝安中心(5 号线与 11 号线)到福田都在 30—45 分钟内,房价通常低三到五成。会展中心站、购物公园站、市民中心站周边的酒店若满房,看看相邻两三个地铁站的位置,往往还有余量。
商务
开会、名片与宴请
会议场地怎么订?
大型展览与论坛用深圳国际会展中心(宝安)或深圳会展中心(福田),通过场馆官网或会展服务公司预订;50 人以内的商务会议,直接联系福田、南山高星级酒店的销售部更省事,会议室、茶歇、午餐与住宿可以打包。11 月是旺季,建议提前 2—3 个月锁定。
需要自己带翻译吗?
看场合。日常拜访与参观,英语通常够用;正式谈判、合同讨论与宴请建议配译员。会展中心与国际交流中心可预订同声传译设备与译员,但需提前安排。小型会议用「外籍方 + 母语译员 + 主要对接人」的三方模式往往比同传更高效。
名片有什么讲究?
三点:一是中英文对照最方便对方;二是双手递出、双手接收,接到后读两秒再收好,不要当场塞进口袋;三是优先用「姓氏 + 职务」称呼对方,不确定时用「先生 / 女士 + 姓氏」。名片上印职务有助于对方判断该由谁与你对接。
商务宴请要注意什么礼仪?
让主人点菜,客人补充一两个忌口即可;用公筷取菜,不要用自己筷子在公盘翻找;主人通常买单,强行抢单可能让对方为难;敬酒时起身、杯口略低于对方,不能喝就以茶代酒并说明原因。座次上等主人示意再落座,正对门口一般是主位。
送礼物有什么禁忌?
不送钟表(谐音「送终」)、不送伞(谐音「散」)、不送刀具、不送白色或菊花主题的物品。本国特产、企业纪念品、高品质文具、茶叶、设计类小物都是安全选择。双手递上,对方一般不当面拆开,这是习惯而非冷淡。
应急
出问题时怎么办
护照丢了怎么办?
三步走。第一步,到就近派出所报案,取得报警回执或报案证明——后面每一步都要用。第二步,携带报案证明、证件照片与身份材料,到本国驻华使领馆申请补发护照或紧急旅行证件,通常需要数个工作日。第三步,到公安机关出入境管理部门办理相应出境手续。免签入境者凭入境记录与使领馆证明也可依法办理出境。
生病了怎么办?
轻症先去连锁药店买常用药,或就近到社区健康服务中心;需要英语服务或预约制门诊,去大型医院的国际医疗部;突发急症或外伤直接拨打 120,或前往最近医院的急诊科。就诊保留病历、费用清单与发票原件,境外医疗保险理赔几乎一定需要这三样。
丢了东西怎么找?
地铁遗失到车站客服中心登记;机场有失物招领处;网约车通过 App 内行程记录直接联系司机;餐厅、商场可请服务台调取监控。若涉及证件或大额财物,先到派出所报案取得回执,再请相关运营方协助。快递遗失由快递公司按运单约定处理。
语言完全不通怎么办?
把翻译 App 的语音与拍照功能放在首屏;把酒店地址与「请送我到这个地址」的中文写在卡片上给司机看;报警或就医时,可以直接拨打 12345 或 12367 请求多语种协助。深圳人对用手机翻译这件事极其习以为常,几乎不会有人不耐烦。
怎么报警?警察能说英语吗?
拨 110,说清所在位置和发生了什么;可以要求转接英语协助。更稳的做法是同时求助身边的中国人帮你通话,或到就近派出所现场报案——派出所通常有会基础英语的警员或可用翻译工具沟通。涉及财物损失一定要索取报警回执,保险理赔与补办证件都需要它。
遇到台风怎么办?
深圳台风预警分五级。黄色及以上意味着中小学停课、建议推迟上班或停工、停止大型户外活动;橙色和红色会进一步限制交通与户外活动。看到黄色以上信号时:留在室内、远离海边与广告牌、提前储备饮水与食物、给手机充电,并关注官方发布。机场与高铁可能大面积延误,出行前务必查询航班与车次状态。
核实官方信息的渠道:深圳市政府门户 sz.gov.cn | APEC 2026 中国年官网 apec2026.cn | 国家移民管理局 12367 | 深圳市政务服务与投诉热线 12345 | i深圳 App | 深圳地铁 szmc.net | 深圳机场 szairport.com | 铁路 12306 | 医院与景区请直接查看其官方渠道。
时效说明:签证与免签政策、海关规定、退税规则、票价与开放时间、会议日程与交通管制措施都可能调整。本页内容为撰写时的整理,出行前请以官方最新公告为准。本站为独立整理的信息指南,非官方发布。
Start here
One-minute answers
If you only want the basics, this table is enough. Every row has a fuller answer further down.
| Question | Straight answer |
|---|---|
| Do I need to tip? | No. Restaurants, taxis and hotels do not expect tips; service costs are built into prices. Some upmarket restaurants add a service charge, which is stated on the menu. |
| Can I pay by QR code? | Yes. WeChat Pay and Alipay both accept linked overseas bank cards, and cover the metro, convenience stores, restaurants and taxis. Set it up before you fly. |
| Is tap water drinkable? | Not recommended. Locals boil it or buy bottled water. Hotel rooms usually have a kettle; bottled water costs about RMB 2–5 in a convenience store. |
| Is the metro expensive? | No. Fares start at RMB 2 for the first 4 km and cap at RMB 15 for a single journey across the network. A QR code in an app is the easiest way through the gates. |
| Will English get me by? | In hotels, at the airport, in malls and among younger office workers, yes. Drivers, market vendors and shop staff mostly no. One translation app with camera and voice modes is enough. |
| What should I wear in November? | Around 26°C by day, 19°C at night. Light long sleeves plus a light jacket; for formal occasions wear a suit and carry a jacket for the air conditioning. |
| What must I not miss? | One place only: Shenzhen Bay Park for the city-and-bay skyline. Half a day: Nantou Old Town plus OCT-LOFT. A full day: Dapeng Fortress and the Dapeng coast. |
| Emergency numbers? | Police 110, fire 119, ambulance 120, traffic accidents 122, government services 12345, immigration 12367. |
| Where do I go for minor illness? | Chain pharmacies for common medicine, or a community health centre. For English-speaking service, a hospital's international medical department. For anything urgent, call 120. |
110 police | 119 fire and rescue | 120 ambulance | 122 traffic accidents | 12345 government services and complaints | 12367 immigration and visa advice, 24/7 and multilingual.
The fastest way to give your location is "I am on [road] in [district], near [metro station]". People here navigate by metro station.
Before you fly
Visas, flights and packing
Do I need a Chinese visa?
It depends on your nationality and purpose of travel. China operates a 30-day unilateral visa waiver for ordinary-passport holders of certain countries covering business, tourism, family visits, exchange and transit, plus a separate 240-hour visa-free transit scheme that requires a confirmed onward ticket to a third country or region. Work, study and news reporting are outside the waiver. The country list and expiry dates change — confirm with your nearest Chinese embassy or consulate, or via the 12367 hotline, before you travel.
When is the best time to visit Shenzhen?
Mid-October to mid-December is the most comfortable window of the year: lower humidity, plenty of sunshine, temperatures between 20 and 28°C. Avoid the rainy and typhoon season from June to September, and the Lunar New Year travel rush. If you want the atmosphere of the APEC meeting week, come in mid-to-late November — but book accommodation early.
What is November weather like, and what should I pack?
November averages around 26°C by day and 19°C at night, with a low chance of rain (roughly 15%), and feels mild and dry — one of the best months of the year. Wear light long sleeves or a shirt by day with a light jacket in the morning and evening. Indoor air conditioning is cold, so bring a jacket for formal settings. Pack good walking shoes: Shenzhen is metro plus walking.
What must be in my suitcase?
Your passport plus photocopies, a plug adaptor (type I sockets, 220V/50Hz), common medicines and personal prescriptions in their original packaging, a power bank (carry-on only, never checked), a folding umbrella and a light jacket. If you are combining business with sightseeing, one formal outfit and one comfortable pair of shoes covers almost everything.
How do I get online? What should I set up in advance?
Three options: international roaming with your home carrier (least effort), a travel eSIM from an overseas provider (good value), or a locally bought real-name SIM after arrival (cheapest, and it can receive local SMS codes). Set up WeChat Pay or Alipay with your bank card before you fly, and register and verify your apps on your home network so everything works on landing.
Should I bring cash, and how much?
Almost everywhere in Shenzhen takes QR payment, so cash is a backup. Bring a few hundred renminbi for small vendors or if your phone fails; use cards or mobile payment for everything else. Carrying renminbi or foreign cash above the set threshold requires a customs declaration, and large sums are better moved by bank transfer.
Can I bring my prescription medicines?
Reasonable quantities for personal use are fine. Keep them in the original packaging and carry the prescription or a doctor's note. Medicines containing narcotic or psychotropic substances are tightly controlled, so check whether yours falls into that category before travelling. Never carry unidentified medicines for someone else.
What plugs and voltage does China use?
220V / 50Hz, with type I sockets (two flat pins or three pins) as standard. UK, European and US plugs all need an adaptor. Many hotel front desks can lend one, but stocks are limited — bring your own universal adaptor to be safe.
Arrival
Airport and border crossings into town
How do I get from Bao'an Airport to the city?
Metro Line 11 runs from the airport directly to Futian in about 50 minutes — cheap, immune to traffic and the most reliable choice. Airport express buses cover the main hotel districts. A taxi to Futian takes roughly 40–70 minutes depending on traffic and costs about RMB 130–180 including tolls. During the meeting week, allow extra time.
Coming from Hong Kong, which border crossing should I use?
It depends where you start. From urban Hong Kong, Luohu and Futian/Lok Ma Chau (both connected to the East Rail line) are easiest. From the airport or Tung Chung, Shenzhen Bay or the Hong Kong-Zhuhai-Macao Bridge are smoother. Huanggang is a 24-hour passenger land crossing, and the only realistic option late at night. High-speed rail from West Kowloon to Shenzhen North or Futian takes only about 15–20 minutes — good for a tight schedule.
What do I need at immigration?
Your passport (valid for the whole trip), your visa or visa-waiver eligibility, a return or onward ticket and your hotel booking. If you are entering visa-free, carry an invitation letter, flight details and hotel reservations that match your stated purpose — border officers may ask why you are visiting. For business trips, the invitation letter is the most useful document.
What is the first thing to do after landing?
In order: get online (enable roaming or buy a SIM), open a map and confirm your hotel location, then head into town by metro QR code or taxi. If you are staying with a friend or in a short-term rental rather than a hotel, remember to complete foreigner accommodation registration within 24 hours of moving in — this can be done online through the National Immigration Administration platform.
Where can I buy a SIM card?
Carrier counters in the airport arrivals hall let you buy one on landing; city service halls are cheaper but involve queuing. You need your passport for real-name registration. A travel eSIM is also an option and needs no card swap, but it gives you no Chinese number, so you cannot receive local SMS verification codes.
I have a lot of luggage — what is the best way into town?
For three or more people or heavy luggage, a ride-hailing "comfort" or "business" class is far easier than the metro, and the airport has dedicated pick-up points. Solo with light bags, Metro Line 11 is faster and cheaper. Most metro stations have lifts, but interchange corridors are long and large bags are awkward at peak times.
Getting around
Metro, taxis and safety
How does the metro work, and how much does it cost?
Tap in with a phone QR code, a Shenzhen Tong card or a single-journey ticket, and tap out with the same one to have the fare calculated. Fares are distance-based: RMB 2 for the first 4 km, then RMB 1 per 4 km from 4–12 km, RMB 1 per 6 km from 12–24 km, and RMB 1 per 8 km beyond 24 km, capped at RMB 15 for a single journey across the network. You must exit within 210 minutes of entering.
Are there day passes or discounts?
Yes — ticket types include single-journey tickets, the Shenzhen Tong card, one-day passes and multi-ride commemorative tickets. Shenzhen Tong gives a 5% discount on standard class, with an extra discount for transfers from buses or trams within 90 minutes. Children under 1.2 m or under 6 travel free; 1.2–1.5 m or 6–14 years pay half. If you will make five or six trips in a day, a day pass usually wins.
Are taxis expensive? Which app should I use?
Ride-hailing dominates: transparent pricing, a choice of vehicle classes and automatic payment once your card is linked. Metered street taxis charge RMB 10 for the first 2 km, then RMB 2.6 per km, with a 30% surcharge from 23:00 to 06:00, RMB 0.8 per minute of waiting, and an empty-return surcharge beyond 25 km. At peak times the metro is almost always faster.
Are there shared bikes?
Yes, and the major operators have large fleets in Shenzhen. You scan, ride and pay by time — ideal for the last kilometre from a metro station. Cycling is genuinely enjoyable around Shenzhen Bay Park and along the Dasha River greenway. Park in designated areas and do not lock up in no-parking zones.
Is it safe to go out late at night?
Shenzhen is generally safe, main roads are well lit, the metro and buses run late and taxis are easy to get. Sensible precautions: avoid walking alone through remote industrial areas, undeveloped coastline or construction sites; if you are a woman travelling alone by taxi, sit in the back and share your trip; keep your phone and wallet out of outer pockets.
Should I tip?
No. Restaurants, taxis, hotels and delivery riders do not expect tips — service costs are included in the price. Some upmarket restaurants and hotels add a service charge, which is clearly marked on the menu. Small gestures to delivery riders or porters are not necessary and may even feel awkward to the recipient.
Eating & sleeping
Breakfast, flavours and booking a room
Where do I go for breakfast?
Shenzhen has enormous choice. Cantonese morning tea (har gow, siu mai, rice rolls, chicken feet) is served roughly 07:00–11:00 at RMB 40–80 per person. Everyday local breakfasts — rice rolls, congee, braised pork rice, wonton noodles — cost RMB 10–20 at a small shop. Chain cafés and bakeries are dense in office districts and best when you are short of time.
I cannot eat spicy food. What do I do?
Shenzhen is built on Cantonese cuisine, so most local food is mild. That said, Sichuan, Hunan and Jiangxi restaurants are everywhere. When ordering, say "no chilli" or "very mild", and be explicit: "do not add any chilli at all". Note that "not spicy" sometimes still means a little chilli — if you are sensitive, add "not even a little, thank you".
Are there halal or vegetarian restaurants?
Yes to both. Halal restaurants are mostly run by families from northwestern China and cluster in parts of Luohu and Futian and around university and wholesale districts — search for the Chinese word for halal on a map app. For vegetarian food, dedicated Chinese vegetarian restaurants and temple kitchens are excellent; in ordinary restaurants, stir-fried greens may use meat stock or oyster sauce, so state clearly that you eat no meat, fish, eggs or oyster sauce.
Can I drink the tap water?
Not straight from the tap. Shenzhen's treated water meets the standard, but locals boil it or buy bottled water. Hotel rooms generally have a kettle, and boiling is the usual approach. Bottled water costs about RMB 2–5 in a convenience store, and restaurants normally provide free tea.
Which district should I stay in?
For a first visit with a tight schedule, stay in the Futian CBD: metro interchanges are easy and the convention centre, Civic Center and Shopping Park are walkable or one stop away. For shopping and food, Nanshan — Shenzhen Bay, Coast Park and Science Park — offers the most choice. If you cross to Hong Kong often, stay in Luohu or near the Futian checkpoint. On a budget, Longhua or Bao'an central puts you within 30 minutes of the core by metro.
Do I need to book a hotel in advance?
Yes, especially in mid-to-late November. When the APEC meeting week overlaps exhibition season, high-end hotels in Futian and Nanshan sell out weeks ahead and prices rise. Book a flexible, cancellable rate and widen your search to anywhere within about 30 minutes by metro.
Are short-term rentals legal? What should I watch out for?
Shenzhen regulates short-term rentals and guesthouses: properties must be registered and meet fire and public security requirements, so standards vary a lot. Prefer a licensed hotel or a serviced apartment with clear operating credentials. If you do stay in a residential property, you must complete foreigner accommodation registration within 24 hours of moving in, or face a warning and a possible fine.
Sightseeing
Must-sees, bookings and special cases
I have one day. Where should I go?
The classic loop: Nantou Old Town in the morning to see where Shenzhen came from (free, about 1.5 hours), rice rolls or wonton noodles nearby for lunch, OCT-LOFT in the afternoon for galleries and bookshops, then Shenzhen Bay Park at dusk for a cycle or the sunset, and dinner around Coast Park or OCT Harbour. All of it is reachable by metro and the pace is unhurried.
Do popular attractions need advance booking?
Public museums and galleries generally require online booking — usually free, but with limited slots, so reserve a day or two ahead through their official account or mini-program. Theme parks and scenic areas mostly sell tickets online, and queues on the day are long in peak season. Prices and opening hours change, so check the attraction's own official channel.
What is there to do when it rains?
Shenzhen rain usually comes as short, intense downpours that pass within an hour or two. On a wet day, go indoors: Shenzhen Museum, the Museum of Contemporary Art and Urban Planning, Shenzhen Library, and the big shopping complexes. MixC World and Coast Park in Nanshan, or Shopping Park and One Avenue in Futian, can fill a whole day.
What is good for children?
Shenzhen is very child-friendly. Shenzhen Bay Park and the mangrove reserve are great for cycling and birdwatching; Shenzhen Museum and the Science Museum have interactive exhibits; Happy Valley and Window of the World suit older children; the safari park and the ocean park are also popular. Baby-care rooms are common in metro stations and malls, and strollers are broadly manageable — though pavements in older districts are narrow.
What should I know if travelling with elderly parents?
Three things. First, do not over-schedule: the city is large, and two districts in one day is enough. Second, metro interchange corridors are long — pick exits with lifts, or simply take a taxi. Third, November brings notable temperature swings between day and night and between outdoors and air-conditioned interiors, so carry a jacket. Many attractions offer wheelchair loans and accessible routes; call ahead to confirm.
What should I buy? Can I get a tax refund?
Electronics and accessories, jewellery (Shuibei is the gold and jewellery wholesale district), clothing, eyewear, tea and gifts are all worth a look. On tax: shop at stores displaying the tax-refund sign, and once your same-day purchases at one store reach the RMB 200 threshold you can claim a VAT refund. The general refund rate is around 11%, and "refund on purchase" lets you collect it in store. Keep the goods unused and have them verified by customs when you leave.
APEC 2026
Planning around the meeting week
Will roads be closed during the meeting week (17–19 November)?
There will be temporary local controls, not city-wide closures. Security is stepped up around the Futian CBD and Xiangmihu, with some roads temporarily controlled, made one-way or briefly closed; screening is stricter at key metro stations and some entrances may close temporarily. Elsewhere — Nanshan, Luohu, Bao'an, Dapeng — life is essentially normal. Prioritise the metro and allow 30–60 minutes of buffer.
Where is the venue? Can I visit it?
APEC-related facilities are concentrated in Futian District: Xiangmihu is the main venue area and the convention centre district hosts exhibitions and side events. The specific main and break-out venues are subject to the official final announcement. The Leaders' Meeting and senior officials' meetings are closed to the public, and the area around the venue falls under security control during the meeting week — unauthorised access and photography are not permitted.
Can members of the public observe or take part in APEC events?
You cannot observe the Leaders' Meeting. However, of the roughly 300 China Year events held across several cities, a substantial share — business forums, industry side events, exhibitions and seminars — are open for registration, usually through the organiser or an industry association. Shenzhen also runs many corporate open days and cultural events open to the public at the same time.
What if I run into a road closure or traffic control?
Three steps: check the metro first, since it is the most reliable way across the city that week; ask your driver to drop you at the edge of the controlled zone and walk or transfer; and check official notices in advance, allowing buffer time. Do not try to get around a cordon — cooperating with staff on site is always faster. Temporary measures are published via the Shenzhen government portal sz.gov.cn and apec2026.cn.
What should I wear to the CEO Summit or formal meetings?
Business formal: dark suit, shirt and leather shoes, with a tie optional but worth packing; a tailored suit or dress for women. Add one slightly more formal outfit for evening receptions. November days are warm and indoor air conditioning is strong, so a suit jacket handles both the occasion and the temperature. Avoid trainers and shorts in formal settings.
What if all the Futian hotels are full that week?
Move out along the metro lines. Luohu (Line 1), Nanshan Science Park (Lines 1 and 11), Longhua (Line 4) and Bao'an central (Lines 5 and 11) are all 30–45 minutes from Futian, with rates typically 30–50% lower. If hotels around Convention Center, Shopping Park or Civic Center are full, look two or three stops further out — there is often still availability.
Business
Meetings, cards and banquets
How do I book a meeting venue?
For large exhibitions and forums, use the Shenzhen World Exhibition & Convention Center in Bao'an or the Shenzhen Convention & Exhibition Center in Futian, booked through the venue website or an exhibition services company. For business meetings under about 50 people, contact the sales department of a high-end hotel in Futian or Nanshan — the room, coffee breaks, lunch and accommodation can be bundled. November is peak season, so confirm two to three months ahead.
Do I need to bring my own interpreter?
It depends on the setting. Day-to-day visits and site tours usually work in English; formal negotiation, contract discussion and banquets benefit from an interpreter. Exhibition centres and the International Exchange Center can arrange simultaneous interpretation equipment and interpreters, but only if booked ahead. For small meetings, a "foreign guest + native interpreter + main counterpart" format is often more efficient than full simultaneous setup.
What are the rules around business cards?
Three things: bilingual cards make life easier for your counterpart; offer and receive with both hands, and read the card for a moment before putting it away rather than pocketing it immediately; and address people as surname plus title, or "Mr/Ms plus surname" when unsure. Printing your job title on the card helps people work out who should be dealing with you.
What etiquette matters at a business banquet?
Let the host order and add only one or two preferences or dietary needs; use serving chopsticks and never rummage through a shared dish with your own; the host normally pays, and insisting on splitting the bill can embarrass them. If someone toasts you, stand and hold your glass slightly lower; if you cannot drink, raise your tea and explain. Wait for the host to indicate your seat — the seat facing the door is usually the host's.
Are there gift taboos?
Avoid clocks (homophone for attending a funeral), umbrellas (homophone for parting), knives, and anything white or chrysanthemum-themed. Specialities from home, company merchandise, good stationery, tea or designer small objects are all safe. Present with both hands; the recipient usually will not open it in front of you, which is custom rather than coldness.
Emergencies
What to do when something goes wrong
I have lost my passport. What now?
Three steps. First, report it at the nearest police station and obtain a written acknowledgement — you will need it for everything that follows. Second, take that report, passport photos and proof of identity to your embassy or consulate and apply for a replacement passport or an emergency travel document, which usually takes several working days. Third, complete the relevant exit procedure at the exit-entry administration of the public security bureau. If you entered visa-free, your entry record plus the embassy document is normally sufficient to exit lawfully.
I am ill. What should I do?
For minor complaints, start at a chain pharmacy for common medicine or a community health centre nearby. For English-speaking service or an appointment-based clinic, go to a large hospital's international medical department. For anything urgent or a serious injury, call 120 or go to the nearest emergency department. Keep the medical record, itemised bill and original invoice — overseas insurance claims almost always require all three.
I have lost something. How do I find it?
For the metro, register at the station's customer service centre; the airport has a lost property office; for ride-hailing, contact the driver directly through the trip record in the app; in restaurants and malls, ask the service desk to review CCTV. If identity documents or significant valuables are involved, file a police report first and then ask the operator to help. Lost parcels are handled by the courier company under the waybill terms.
I do not speak any Chinese. What do I do?
Put voice and camera translation on your home screen; write your hotel address plus "please take me to this address" in Chinese on a card to show drivers; and for police or medical matters you can call 12345 or 12367 and ask for multilingual assistance. People here are entirely used to communicating through a phone and will almost never be impatient with you.
How do I report something to the police? Do they speak English?
Call 110, state where you are and what happened, and you can ask to be connected to English-language assistance. A more reliable route is to ask a Chinese-speaking bystander to make the call for you, or to report in person at the nearest police station — officers there usually have basic English or can use a translation tool. If property is involved, always obtain the written acknowledgement, as insurance claims and document replacement both require it.
What should I do in a typhoon?
Shenzhen uses five typhoon alert levels. At yellow or above, schools close, employers are advised to delay or suspend work, and large outdoor events stop; orange and red bring further transport and outdoor restrictions. At yellow or above: stay indoors, keep away from the coast, hoardings and trees, stock up on water and food, charge your phone and follow official updates. Flights and high-speed trains may be widely disrupted, so check your service status before travelling.
Where to verify official information: Shenzhen government portal sz.gov.cn | APEC 2026 China Year apec2026.cn | National Immigration Administration 12367 | Shenzhen government service and complaints hotline 12345 | iShenzhen app | Shenzhen Metro szmc.net | Shenzhen Airport szairport.com | rail bookings 12306 | for hospitals and attractions, use their own official channels.
On currency of information: visa and visa-waiver policies, customs rules, tax-refund rules, fares and opening hours, meeting programmes and traffic control measures can all change. This page reflects the position when it was written — check the latest official notice before you travel. This is an independent guide, not an official publication.